Key takeaways from the report include:

• Nearly half of the respondents intend to grow their usage of SD-WAN
• Nearly 60% of respondents expect to increase or significantly increase their use of MPLS. 
• Customer interest in UCaaS surged 86% at the outset of the COVID-19 crisis
• The highest uptake and growth for CCaaS is currently in the Healthcare/Medical vertical with an anticipated 40% rate of displacement.
• Nearly two thirds of the respondents report working with Trusted Advisors in support of their IT decision-making process 
• Roughly 70% of respondents fear that a successful security breach could cause them to lose their jobs.