The "RaaP" - Resourcive as a Podcast
Our featured guests include business leaders, industry thought leaders, Private Equity Operating Partners, vendor executives, and more.
If you are looking to better understand the business case for new technology adoption and procurement, learn about where opportunities exist to increase EBITDA, or how Resourcive specifically brings value to its private equity partners and clients, give The RaaP a listen.
HOSTED BY
Kyle Hall
President &
Lead Consultant
Nick Creasey
Managing Director
Strategic Partnerships
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Episode #38: Burke Autrey, CEO of Fortium Partners
Episode #34: John Bisack, Founder - Performance Improvement Partners
Episode #30: Kevin Goodman, SVP of INAP
Episode #29: Log4j Vulnerability with Ryan Westman and Rob McLeod of eSentire
Episode #28: Matt Klyman, CTO of Alamo Drafthouse Cinema
Episode #27: Scott Estill, Partner at Lancor
Episode #26: Adam Burke, VP at Quest Technology Management
Episode #25: Dante Orsini, SVP of iland
Episode #24: Alex Miller, CEO of Synergetics
Episode #23: Chris Chandler, Founder & Managing Partner at The Creovia Group
Episode #22: Paul Lennick, SVP of ContinuServe
Paul is the SVP of M&A Services at ContinuServce, a partner of Resourcive's focused on optimizing back office (Finance, HR, IT) for the Fortune 2000. The guys discuss the value creation impact both Resourcive and ContinuServe bring to their clients, and the go-to-market strategy around that - particularly for our private equity partners.
Episode #21: Carol Kehner
Carol brings her experience and insights as a operations executive at multiple high-growth HealthTech companies to the pod this week and chats with Nick and Kyle about how she has leveraged technology to drive growth and the positive business outcomes.
Episode #20: Kyle Gotzman of Resourcive
In this episode, The #RaaP welcomes Kyle Gotzman, Director of Client Services at Resourcive. This was recorded back in April around our UCaaS series, and the guys talk about the power of the technology, the business case, and what KG sees as the future of communications.
Episode #19: Phillip Talamas, CTO at H2 Health
In this episode, The #RaaP welcomes Philip Talamas, CTO at H2 Health. Philip is a Resourcive alum and talks with Nick and Kyle about his current role as CTO of H2 Health, a high-growth, PE-owned healthcare platform company.
Episode #18: Michael Arnold of Resourcive
In this episode, The #RaaP welcomes Michael Arnold, Sr. Consultant at Resourcive. The guys chop it up and talk a bit about the secret sauce here and everything that goes into creating and delivering desired business outcomes to our clients.
Episode #17: Dan O'Connell of Dialpad
In this episode, the guys welcome Chief Revenue and Chief Strategy Officer at Dialpad. This episode is all about the future of communications, and Dan sets the stage for how Dialpad has positioned itself to stand out in a crowded marketplace.
Episode #14: Dom DiMascia, CIO at UDHG
In this episode, Nick and Kyle welcome Dom DiMascia, CIO at Unified Door & Hardware Group. The guys discuss what drives a PE-owned company CIO's agenda, how a heavy M&A environment shapes priorities, and why he leverages Resourcive to address these unique challenges.
Episode #13: Adam Edwards of Telarus
In this episode, Nick and Kyle welcome Adam Edwards, CEO of Telarus. This is a wide-ranging conversation that explores many of the macro-level trends we're seeing in our industry right now; from the increasing deal flow and size, to attraction of private equity investments, to the recent Zoom/Five9 acquisition.
Episode #12: Ken Presti of AVANT Communications
In this episode, Nick and Kyle welcome Ken Presti, VP of Research & Analytics at AVANT. Ken's most recent 6/12 Report, published in June 2021, tackled #CCaaS which set a nice backdrop to round out our #CCaaS series. The guys discuss the methodology of the 6/12 report, trends in the #CCaaS market (past, present, and future), and Ken gives a sneak peak at what's ahead.
Episode #11: James Roth of Vonage
In this episode, Nick and Kyle welcome James Roth who is SVP, Head of Field & Enterprise Sales at Vonage. The guys discuss how Vonage has come to be major player in the enterprise communications space, the value prop specific to a cloud-base CCaaS solution to enterprise businesses, and explore where the market is heading.
Episode #10: Ivan Paynter of Intelisys
In this episode, Nick and Kyle welcome Ivan Paynter, National Cyber Security Specialist at Intelisys. This recording took place a couple weeks after the Kaseya breach as REvil went dark. Kyle and Ivan discuss the attack and the nature of the supply chain/3rd party attack vector, but explore the broader cyber security environment today and how organizations should be addressing their security posture.
Episode #9: Ralph Flamini of Five9
In this episode of our #CCaaS series, Nick and Kyle welcome Ralph Flamini, RVP of Five9. The guys discuss the big news of the Zoom acquisition and what it means for both Five9 and Zoom. This conversation takes place against the backdrop of the current competitive landscape around customer experience, how CCaaS supports its, and the business case for making that buying decision.
Episode #8: Mike McCarron of Gladly
In our second episode of our #CCaaS series, Nick and Kyle welcome Mike McCarron, VP of Sales and Strategic Alliances at Gladly. This episode focuses on how a customer-centric #CCaaS technology vs. a traditional ticket or case-based model is delivering a differentiated customer experience, and turning a typical cost center into a revenue center.
Episode #7: Patty Hayward - Talkdesk
In our first episode of our #CCaaS series, Nick and Kyle welcome Patty Hayward, Director of Healthcare Strategy at Talkdesk. This episode focuses on how #CCaaS technology is enabling providers to differentiate on customer/patient experience and ultimately improve outcomes, retention, and revenue.
Episode #6: Drew Lydecker - AVANT Communications
In our debut "Spotlight" episode, Nick and Kyle welcome Drew Lydecker, Co-Founder and President of AVANT Communications. This episode bridges our #UCaaS series and upcoming #CCaaS series. A great, wide-ranging conversation with one of the best in the business. Enjoy!
Episode #5: Sam Barron - CallTower
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Sam Barron, Director of Channel Sales Northeast at CallTower
Episode #4: Kevin Thomsen - Zoom
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Kevin Thomsen, Leader of Master Agent Channel Sales at Zoom Communications.
Episode #3: Jamaal Savwoir - 8x8
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Jamaal Savwoir, Director of Channel Sales Engineering at 8x8.
Episode #2: Maurie Munro - Masergy
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Maurie Munro, Vice President of UCaaS Solutions at Masergy.
Episode #1: Darrin Bryant - RingCentral
In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Darrin Bryant, Senior Regional Partner Manager at RingCentral.