IT PROCUREMENT PROCESS

Buy with confidence.

And get the most out of the technology you buy.

IT PROCUREMENT PROCESS

Mature and sophisticated procurement practices applied to IT Services and Solutions can drive significant value to the business.

 

Leveraging an external party that specializes in the buying of IT Services & Solutions is an effective and efficient way to source the technologies that power your business.

 

Whether it is your communications tech stack, connectivity to a geographically disperse workforce, a cloud migration, or a cybersecurity initiative, optimizing your vendor ecosystem will return value back to the business.

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STRATEGIC IT SOURCING

Subject matter experts in the sourcing of technology, Resourcive provides it's clients with the confidence that they are buying in a way that aligns with their business goals and delivers value to company.

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VALUE CREATION PARTNERS

Whether it is spend reduction, technology transformation, growth enablement or another high priority of the business, Resourcive is a trusted partner in the mid-market and enterprise to deliver on value creation initiatives via Strategic IT Sourcing.

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PRIVATE EQUITY

Resourcive partners with the leading Private Equity firms to help drive value creation during the hold cycle. As the exclusive Strategic IT Sourcing partner for many of the top PE firms, Resourcive understands and meets the demands of both the PE sponsors and the portfolio company leadership teams.

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SPECIAL OPERATIONS

Resourcive is ranked by Special Operations veterans and IT veterans that provide a level of professionalism and commitment to our clients that consistently yields high ROI and excellent customer experience.

AREAS OF EXPERTISE

Our technical expertise covers a wide range of technologies. Leverage Resourcive when you have any of the following workstreams on your roadmap.

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CLOUD | COMPUTE

Whether you're looking for colocation, private/public colud, disaster recovery, backup, laaS, VDI or desktop as a service, Resourcive can help.

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CONNECTIVITY

Improve network performance and reduce spending with Resourcive's market leading network consulting services.

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COMMUNICATIONS

Transition to cloud-based voice solutions that empower collaboration, analytics, performance and satisfaction.

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CONTACT CENTER

Meet your customers where they are, when they're there, and the way they prefer with CCaaS technology.

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CYBERSECURITY

Understand your current security posture, build business cases for investment into cyber, and leverage top-tier SOCs with industry leading MDR services.

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WIRELESS/MOBILITY

Optimize your mobility spend, offload management of devices, leverage high-bandwidth 5G and 4G LTE connectivity to run your business.

WE ARE A CATEGORY DEFINING IT CONSULTANCY

See what sets us apart from the rest

PERFECTING THE IT PROCUREMENT VALUE CREATION LEVER

Our decade-plus Private Equity experience gives us the ability to move at the speed of PE and deliver results. Every single time.

VALUE ADDED SOURCING "VAS"

Get more out of your sourcing projects than ever before. No one does strategic IT sourcing like Resourcive, so we've trademarked it and have patents pending.

SPECIAL OPERATIONS IS IN OUR DNA

Ranked with former Special Operations Forces US Military veterans, alongside seasoned IT Operators, Resourcive excels in complex and chaotic environments providing strategic and tactical support to your team.

OUR CLIENTS

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RESOURCIVE IS REFERENCEABLE

Resourcive has delivered for me. They’ve delivered for me in terms of cost savings, in terms of efficiency gains, consolidation of telephony providers to make our world easier to manage, all the while being in lock step with the market.

 

I know when I talk to Resourcive that I am receiving up to the moment information – and that's very meaningful. And with the relationships and the experience that Resourcive resources have in the marketplace, it comes to bear each and every time. It has been a fantastic relationship for our businesses.

 

Dom DiMascia - CIO of Unified Door & Hardware Group

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RESOURCIVE IS REFERENCEABLE

The Resourcive team delivered beyond expectation for [client]. They helped to consolidate and replace outdated technology with an aggressive eye toward schedules. In addition to their tenacious management of external vendors, they were able to offer alternatives to legacy tools. Timing was impeccable as the implementation engaged with the onset of the COVID lockdowns. [Client] was prepared for the remote workforce and transitioned smoothly.

 

Vice President of IT - $400m Manufacturing Company

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RESOURCIVE IS REFERENCEABLE

The relationship with Resourcive has been very productive and positive thus far. They have helped us identify several areas in our telecom procurement process that will allows us to streamline and organize the process. They have also organized our telecom spend in a simple to read and manageable format and are helping to reduce our overall spend on new and existing locations. Lastly, they have also introduced us to a new solution to improve and support our SD-WAN and firewall solution.

 

Vice President of IT - $500m Healthcare company

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RESOURCIVE IS REFERENCEABLE

Managing our RFP process and finding the right CCaaS vendor was so easy with Resourcive. They listened to our needs, were very thorough, worked quickly and found us the perfect vendor at a great rate. The entire team was amazing to work with and was instrumental in enhancing more efficient collaboration and communication between our IT and Operations teams; I will definitely be working with them again in the future!

 

Senior Vice President, Operations - HealthTech company

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RESOURCIVE IS REFERENCEABLE

Resourcive came to us by way of our sister company. We entered into conversations, frankly, with only modest expectations. After describing our voice and data infrastructure and sharing some estimated cost data, we heard they could help us with both costs and network modernization. It was apparent from the start they were highly organized, and possessed considerable expertise both technically and strategically. Six months later we’re now realizing the benefits of their efforts…, and they are significant. Great partner and very effective people to work with. Strongly recommended.

 

Vice President of Business Information Systems - $500m Manufacturing Company

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WE CREATE BETTER BUSINESS OUTCOMES. TOGETHER.

Don't take our word for it. Listen, read, or watch our customers speak to the power of our work.

IT PROCUREMENT PROCESS


An IT procurement process is necessary for organizational operations, as it involves acquiring essential technologies and services that improve business functions. 

The procurement process encompasses various stages, from identifying the need for IT resources to negotiating contracts and managing relationships with suppliers. A well-executed procurement process can ensure an organization obtains high-quality products and services at competitive prices, ultimately contributing to its overall success. To understand what is procurement in the context of IT, it's critical to explore its various components. 

Procurement essentially refers to acquiring goods or services from external sources, typically through a competitive bidding process. In information technology, that might include purchasing hardware, software applications, and cloud-based solutions, or hiring third-party service providers such as IT consultants or managed service providers. 

A key element in understanding the IT procurement process is the procurement cycle. This cycle consists of several distinct steps that organizations must follow when acquiring new technology assets or services. These steps may vary slightly depending on specific organizational policies and procedures. However, they generally comprise: 

 

1. Identifying Needs

The first step in the procurement process involves determining what resources are necessary for a given project or operational requirement. 

 

2. Defining Specifications

Once an organization has established its needs, it must develop detailed specifications outlining desired product features or service expectations. 

 

3. Researching Suppliers

With specifications defined, organizations should conduct research to identify potential suppliers capable of meeting these requirements. 

 

4. Soliciting Bids

Organizations request proposals from prospective suppliers detailing proposed solutions along with associated pricing and timelines.

 

5. Evaluating Proposals

Bids are assessed based on factors such as cost-effectiveness, quality of proposed solutions, vendor reputation, and experience. 

 

6. Awarding Contracts

Based on evaluation results, contracts are awarded to selected suppliers outlining terms and conditions for delivering goods or services. 

 

7. Managing Supplier Relationships

Post-award activities include monitoring supplier performance, addressing any issues that arise, and, in some cases, renegotiating contracts as needed. 

 

8. Closing the Procurement Cycle

Upon successful delivery and acceptance of goods or services, the procurement process is completed and formally closed. 

Effective IT procurement relies on a combination of strategic planning, thorough research, and diligent management of supplier relationships. Organizations must remain vigilant throughout the entire cycle to ensure that desired outcomes are achieved while minimizing potential risks such as cost overruns or delays in delivery. 

In conclusion, the IT procurement process is a vital component of an organization's overall technology strategy. By following a structured approach to acquiring goods and services — from identifying needs to managing supplier relationships — businesses can ensure they obtain high-quality IT solutions at optimal costs. This contributes to efficient operations and supports long-term organizational growth and competitiveness in an increasingly digital world.

 

IT Procurement Strategy

An IT procurement strategy is an essential aspect of any organization's overall business plan as it focuses on acquiring and managing the necessary information and technology resources to support a company's objectives. This strategy involves:

   *  Identifying the appropriate procurement process steps
   *  Managing vendor relationships
   *  Negotiating contracts
   *  Maintaining standard procurement procedures

All these aspects are critical in ensuring a seamless flow of operations while minimizing risks and maximizing efficiency. 

The first stage in developing a robust IT procurement management strategy is understanding the procurement process steps. These include identifying needs, defining specifications, researching potential vendors, soliciting bids or proposals, evaluating options against pre-defined criteria, and selecting the most suitable vendor. Each step plays an integral role in ensuring the company acquires the right IT solutions to meet its specific requirements. 

Once organizations establish a basic understanding of the process, they must also consider standard procurement procedures. These procedures ensure consistency and transparency throughout the acquisition process by providing guidelines for:

 

Documentation

This involves recording and organizing all relevant information and activities related to the acquisition process, ensuring a clear and comprehensive record for accountability.

 

Approvals

This step entails obtaining official authorization from the appropriate stakeholders or decision-makers at various stages of acquisition. 

 

Risk Assessment

This involves identifying, analyzing, and evaluating potential risks associated with the acquisition.

 

Reporting Mechanisms

These are established channels for communicating key updates, progress reports, and critical information regarding acquisition.

 

Contingency Planning

This involves developing a set of strategies and actions to mitigate challenges arising during acquisition.

The primary purpose of standardizing these processes is to minimize errors and reduce potential risks associated with purchasing decisions. 

Vendor selection is another important factor when formulating an IT procurement strategy. Various factors can influence this decision-making process, including financial stability, proven track record within a specific industry, or domain expertise. Organizations must evaluate these factors before engaging in a partnership with a supplier. In addition to conducting thorough research into prospective vendors' backgrounds and capabilities, it may be beneficial to seek out customer testimonials or case studies relating to their services or products. 

Managing relationships with vendors also forms an essential part of IT procurement management. Establishing effective communication channels enables organizations to convey their expectations clearly while fostering trust between parties. That can result in long-term partnerships based on shared goals and objectives. 

IT vendor management extends beyond selecting suitable suppliers. It also includes:

   -  Monitoring performance levels against agreed-upon key performance indicators (KPIs) during contract periods
   -  Addressing any issues that arise promptly
   -  Ensuring a continuous improvement approach is adopted

Negotiation skills play an indispensable role in IT procurement strategy. A strong negotiator can ensure the organization secures the best terms and conditions when entering into contracts with vendors. Vendor negotiation encompasses various aspects, such as pricing, delivery schedules, payment terms, and service level agreements (SLAs), to name just a few. Understanding how to navigate these negotiations effectively can result in significant cost savings for the company and lead to more beneficial partnerships overall. 

In conclusion, developing a successful IT procurement strategy involves understanding the various procurement process steps and adopting standard procedures while considering vendor selection factors. A well-executed strategy extends to effective IT vendor management by establishing clear communication channels, monitoring performance levels based on KPIs, and navigating vendor negotiations. By taking an informed and strategic approach to information technology procurement management across all stages of the acquisition lifecycle, businesses can drive efficiencies and maximize value from their IT investments.

 

IT Procurement Best Practices

IT procurement best practices are essential for organizations. They ensure companies obtain the most effective and cost-efficient technology solutions. That can help businesses in their decision-making processes, vendor selection, and management of procurement services. In this context, it is crucial to discuss some significant aspects related to:

   *  IT procurement process best practices
   *  IT procurement services
   *  Vendor selection process in procurement
   *  Procurement managed services
   *  IT procurement support

Firstly, understanding IT procurement process best practices is important for achieving successful outcomes. The primary focus should be aligning the organization's business goals with the appropriate technology investments. That involves analyzing each project's requirements and objectives before initiating any procurement activities. Additionally, collaboration between different departments — such as finance, legal, and operations — is key to avoiding potential pitfalls arising during the acquisition process. 

Moreover, leveraging IT procurement services can offer several benefits for organizations looking to optimize their technology investments. These third-party service providers have extensive knowledge about different vendors and products on the market, which can streamline decision-making processes. Furthermore, they often have pre-existing relationships with various suppliers, resulting in more profitable pricing negotiations or better service agreements for clients. 

Another critical aspect of IT procurement is the vendor selection process in procurement. Selecting a vendor includes researching various suppliers' capabilities and track records to determine the one most suitable for a specific project or requirement. Key factors that organizations should consider during this phase include:

   * Technical expertise
   *  Financial stability
   *  Reputation
   *  Previous experience working with similar projects or industries

For instance, implementing a structured Request For Proposal (RFP) process can significantly improve transparency and objectivity during vendor evaluations by comparing their responses against evaluation criteria, such as: 

   *  Price competitiveness
   *  Solution fit
   *  Deployment timeframe
   *  Post-implementation support
   *  Training availability

Additionally, incorporating elements like proof-of-concept trials or live demonstrations can further aid organizations in making informed decisions about their technology investments.

In recent years, procurement managed services have emerged as a valuable option for companies seeking to optimize their IT procurement processes. These outsourced providers can help organizations navigate the complex technology landscape and manage relationships with multiple vendors, reducing the burden on internal resources. Procurement managed services provide end-to-end solutions including strategic sourcing, contract management, reporting and analytics, vendor performance management, and other functions. 

Lastly, investing in IT procurement support can offer crucial assistance to businesses during the entire lifecycle of their IT projects. That encompasses the initial acquisition stages and ongoing maintenance and support activities. Adequate IT procurement support ensures that organizations can address any technical issues or service disruptions promptly and effectively, minimizing any potential negative impact on business operations. 

In conclusion, adopting IT procurement best practices is essential for organizations, ensuring they make well-informed decisions regarding their technology investments. By understanding the significance of various aspects — such as the IT procurement process best practices, leveraging IT procurement services, employing an effective vendor selection process in procurement, utilizing procurement managed services, and investing in comprehensive IT procurement support — businesses can maximize the value of their technology solutions while mitigating risks associated with these investments.

 

 

 

 

 

 

 

 

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